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Brokerage Service

We offer providers of community care and/or respite care providers an alternative option to employing bilingual workers to support CALD consumers

 

Our Brokerage Service is a high standard services at affordable rate based on brokerage agreement. Our services meet Home Care Common Standards. We have policies, procedure, systems and practices to meet outcomes set by the Standards.

 

Services are personalised, culturally appropriate and delivered through multilingual care workers.

 

With over 40 years’ experience in aged care, we offer value for money, professional, flexible services. We also offer reliability, punctuality, confidentiality and safety. We offer choice of staff to be suit individual needs of clients. All services are provided with respect to clients’ dignity and privacy.

 

We can offer:

  • Direct Care services: home care and respite care

  • Case Management

  • Bilingual Consultancy (Polish/English)

 

Our service also provides 24 hour on call support in English and Polish
Brokerage service operates 24 hours a day, 7 days a week, all year around

 

Our Staff
Our team of qualified and experienced direct care staff and case managers is committed to providing supportive service which meets the needs of our clients.

 

Our bilingual staff has skills and sensitivity to assist frail aged and carers, especially those of Eastern European background.

 

Our multilingual care workers not only can communicate with the clients in their own language the clients will have benefit of enjoying shared culture and customs.We can also cater for people cultural dietary needs.

 

PAWA continuously recruit bilingual care workers to serve expanding ethnic communities and currently speak the following languages:
Polish, Korean, basic Russian and Croatian

 

Fees and Conditions
Service fees include all aspects of workers employment including:

  • Emergency backup

  • Workers Compensation Insurance and Public Liability Insurance

 

Fee Schedule (GST inclusive) is available on request.

 

Minimum booking of service 1 hour

 

Cancellation notice:A cancellation fee of 2 hours will be charged for cancellation with less than 24 hour's notice. Bookings for less than 2 hours will be charged at 100% of service time booked

 

Enquiries and more information:
Phone: (02) 9716 0036
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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